Steven M. John, President and CEO
Steven M. John serves as President and CEO of HomeServices Relocation, headquartered in Minneapolis, Minnesota. In this role, Steven is responsible for leadership in all aspects of the business and provides direct management for strategy, sales and marketing, client relations and technology. Over the last 15 years, Steven has held a variety of executive management roles with some of the premier companies in the relocation industry. His direct responsibilities have included client relations, service operations, client accounting and technology.
Prior to his career in relocation, Steven worked for several Fortune 500 companies in various executive management positions involving; finance, budgeting, operations and strategic planning. He earned his CPA in 1984 with Deloitte & Touche and holds a bachelor’s degree in accounting from Loyola Marymount University in Los Angeles, CA.
Steven is very active in Worldwide ERC®, having served as Chairman for the Certification Review Board and most recently appointed to serve on the Board of Trustees for a three-year term as of January 1, 2017. He holds the Senior Certified Relocation Professional (SCRP®) and Senior Global Mobility Specialist-Talent Management (SGMS-T) designations and has received the Worldwide ERC® Meritorious Service Award. Steven enjoys golf, sailing and is a private pilot, flying both gliders and single engine aircraft.
John Mullarky joined HomeServices Relocation in 2004 and has served in a variety of positions. In his current position as Vice President of Client Services for the Minneapolis, Minnesota headquarters, he is responsible for maintaining client and supplier relationships, policies, strategies, support services, and sales activities.
John has ample operational leadership, logistics, and personnel experience. Prior to joining HomeServices, John served on active duty as a decorated Naval Aviator for 31 years where he commanded two squadrons and a helicopter wing. He was also a member of the Navy’s top recruiting district, oversaw operations at the Navy’s busiest overseas airfield, provided on-continent support to the National Science Foundation’s Antarctic operations, and culminated his service as the Deputy Director for Military Personnel Plans and Policy.
John has a Bachelor of Science Degree in Business Administration from Florida Tech, a Master of Arts in National Security Affairs from the Naval Post Graduate School and is a graduate of the US Army War College. Additionally, John is a licensed real estate broker in the state of Minnesota.
Patty Wilkins serves as Vice President of Client Services for the Philadelphia, Pennsylvania service center. Her primary role is to oversee the day-to-day operations and drive the development of client service enhancements. A 24-year veteran of the real estate and relocation industry, Patty is a licensed real estate agent and holds the Worldwide ERC® Certified Relocation Professional (CRP®) designation.
Prior to joining HomeServices Relocation, she was employed by Genesis Relocation and was involved in expanding the existing business to include corporate relocation services. Patty has taken part in several committees for Worldwide ERC® to enhance and reform process. Through this involvement, she was awarded Worldwide ERC® President’s Award recognizing her contribution to the industry through her involvement in revamping the standardized Broker Market Analysis form and process.
She is a member of various associations including Worldwide ERC®, the National Association of Realtors and the Delaware Valley Relocation Council.
Marian Padgett, National Director of Business Development
Marian Padgett serves as National Director of Business Development for HomeServices Relocation. With nearly two decades of relocation experience, Marian’s responsibilities include driving the development of sales and marketing plans and expanding the company’s relocation services nationwide.
Marian began her career with Berkshire Hathaway HomeServices in 1996 marketing directly to clients. Over the years, she advanced to positions of more responsibility ultimately serving as branch manager and broker-in-charge of the Charlotte offices. She has extensive knowledge of the real estate and relocation business throughout all levels of the industry which has given her a unique perspective when serving clients. In her past role as Director of Relocation and Business Development with Berkshire Hathaway HomeServices Carolinas, Yost & Little, York Simpson Underwood Realty, she was responsible for managing all corporate relocation services.
Marian holds her Certified Relocation Professional (CRP®) and Global Mobility Specialist (GMS) designations from Worldwide ERC®. She has also earned the new Global Destination Specialist designation from the Relocation Directors Council. Padgett is a member the North Carolina Economic Development Association, she is a licensed real estate broker in North Carolina and South Carolina, and is a member of the Charlotte Regional Realtor® Association. Padgett also serves on the Board of Directors for the Charlotte Metro Area Relocation Council.
Marian Padgett can be reached at 336.477.1088 or firstname.lastname@example.org
Gary Conerly, Director of Business Development
Gary Conerly serves Home Service Relocation as Director of Business Development. In addition to specializing in relocation and global mobility, he is a trusted human resources professional having both domestic and international experience.
For over fifteen years Gary has developed cost-effective relocation solutions for employers in a myriad of industries. The numerous mobility spend audits conducted under his direction have resulted in millions of dollars in annual savings for his clients.
Gary is a high honors graduate of Mississippi College and lives in Jackson, Mississippi with his wife and daughter. Gary lived in South America for ten years and is fluent in Spanish. His extensive business background has given him a deep understanding of multi-cultural requirements for companies in the Americas, Asia, and Europe. Gary is an industry expert in relocation cost containment and process improvement and is a frequent speaker for SHRM and other regional employee mobility related associations. He is an award winning expert in CustomerCentric Selling® and certified in Essentials in International Moving (EiM) by FIDI Academy.
Gary Conerly can be reached at 612.252.1007 or email@example.com
Frances Wells, Manager of Client Services for the North Carolina service center, possesses more than 25 years of relocation experience. Over the course of her career, she has held numerous leadership positions in human resources, customer service, and client relations. Frances brings a wealth of experience and leadership skills to her current role where she demonstrates a proactive approach to a variety of situations, while balancing employees’ needs with those of our clients. She is highly focused on each client and committed to providing unparalleled transferee and client satisfaction.
Prior to joining HomeServices Relocation in 2004, Frances held several relocation services roles in client relations at Piedmont Relocation Management Center, a division of Graham & Boles Properties. Frances was responsible for the daily management of relocation services provided to corporate clients, including policy counseling, home marketing, home sales, home finding, administering of relocation polices, assisting with preparation of home sale policy programs, transportation of household goods, vendor processing, expense processing, tracking, and tax gross-ups for several well-known corporations.
Frances is a member of Charlotte Metro Area Relocation Council (CMARC).
Carole Grinde serves as Marketing Director for HomeServices Relocation. As marketing lead, Carole works collaboratively with the management team and staff members in the development, design, execution and maintenance of marketing functions for HomeServices Relocation. Carole also engages with key stakeholders at both the corporate and divisional levels to drive innovation in marketing and branding efforts for the company.
After earning her bachelor’s degree from the University of Minnesota, Grinde began her career with a Minneapolis-based marketing and advertising firm. With over 15 years added experience as a marketing and creative professional in both residential and commercial real estate sectors, Carole comes to HomeServices Relocation with extensive expertise in marketing, communications, design, promotions, branding and community relations. In a prior role, Carole served as primary contact for an established freelance business offering marketing consultation for multiple local and national clients specializing in real estate and development.
Amy Schmidt, Relocation Manager
Amy Schmidt currently serves as Relocation Manager for HomeServices Relocation. With more than 20 years of real estate and relocation industry experience, Amy joined HomeServices Relocation in 2005 as a relocation consultant and has assumed greater responsibilities over the years.
Amy manages multiple client accounts, providing policy interpretation, identifying risk and solving client needs with appropriate solutions. She mentors and trains consultants and serves as advisor to large scale relocation programs. Amy is an expert in home sale programs and manages the process from beginning to end. In addition, Amy is the main point of contact for many corporate clients and their transferees throughout the relocation process, always working to enhance relationships between clients and service partners to increase customer satisfaction and loyalty.
Amy holds her Worldwide Employee Relocation Council (ERC®) Certified Relocation Professional (CRP®) designation and she is a licensed real estate broker in the State of Minnesota. She is a member of Worldwide ERC® and the Minnesota Employee Relocation Council (MERC).
Mary-Grace Ellington, Accounting Supervisor
In her current role, Mary-Grace is responsible for all aspects of client accounting operations. With more than 15 years of relocation industry experience, Mary-Grace joined HomeServices Relocation in 2004. Prior to joining HomeServices Relocation, Mary-Grace held the titles of Closing Coordinator and Accounting Manager at Piedmont Relocation Management Center.
Mary-Grace supervises and supports assigned staff in processing day-to-day accounting transactions which may include data input, transaction audit and coding, invoicing, cash receipts, expense processing and wires.
In addition, Mary-Grace oversees transaction review and approval, payroll and tax processing for client relocation expenses, account reconciliations and client and operational reporting. She is also responsible for quality control of all closing department transactions and inspection, appraisal and title search processes used to establish property values.
Mary-Grace holds Worldwide Employee Relocation Council (ERC®) Certified Relocation Professional (CRP®) and American Payroll Association (APA®) Certified Payroll Professional (CPP®) designations and is a member of both organizations. She has completed additional American Management Association Courses. In 2018, she graduated from the Dale Carnegie Skills for Success, earning their Breakthrough and Highest Achievement Awards.