Steven M. John, President and CEO
Steven M. John serves as President and CEO of HomeServices Relocation, headquartered in Minneapolis, Minnesota. In this role, Steven is responsible for leadership in all aspects of the business and provides direct management for strategy, sales and marketing, client relations and technology. Over the last 15 years, Steven has held a variety of executive management roles with some of the premier companies in the relocation industry. His direct responsibilities have included client relations, service operations, client accounting and technology.
Prior to his career in relocation, Steven worked for several Fortune 500 companies in various executive management positions involving; finance, budgeting, operations and strategic planning. He earned his CPA in 1984 with Deloitte & Touche and holds a bachelor’s degree in accounting from Loyola Marymount University in Los Angeles, CA.
Steven is very active in Worldwide ERC®, having served as Chairman for the Certification Review Board and most recently appointed to serve on the Board of Trustees for a three-year term as of January 1, 2017. He holds the Senior Certified Relocation Professional (SCRP®) and Senior Global Mobility Specialist-Talent Management (SGMS-T) designations and has received the Worldwide ERC® Meritorious Service Award. Steven enjoys golf, sailing and is a private pilot, flying both gliders and single engine aircraft.
John Mullarky joined HomeServices Relocation in 2004 and has served in a variety of positions. In his current position as Vice President of Client Services for the Minneapolis, Minnesota headquarters, he is responsible for maintaining client and supplier relationships, policies, strategies, support services, and sales activities.
John has ample operational leadership, logistics, and personnel experience. Prior to joining HomeServices, John served on active duty as a decorated Naval Aviator for 31 years where he commanded two squadrons and a helicopter wing. He was also a member of the Navy’s top recruiting district, oversaw operations at the Navy’s busiest overseas airfield, provided on-continent support to the National Science Foundation’s Antarctic operations, and culminated his service as the Deputy Director for Military Personnel Plans and Policy.
John has a Bachelor of Science Degree in Business Administration from Florida Tech, a Master of Arts in National Security Affairs from the Naval Post Graduate School and is a graduate of the US Army War College. Additionally, John is a licensed real estate broker in the state of Minnesota.
Patty Wilkins serves as Vice President of Client Services for the Philadelphia, Pennsylvania service center. Her primary role is to oversee the day-to-day operations and drive the development of client service enhancements. A 24-year veteran of the real estate and relocation industry, Patty is a licensed real estate agent and holds the Worldwide ERC® Certified Relocation Professional (CRP®) designation.
Prior to joining HomeServices Relocation, she was employed by Genesis Relocation and was involved in expanding the existing business to include corporate relocation services. Patty has taken part in several committees for Worldwide ERC® to enhance and reform process. Through this involvement, she was awarded Worldwide ERC® President’s Award recognizing her contribution to the industry through her involvement in revamping the standardized Broker Market Analysis form and process.
She is a member of various associations including Worldwide ERC®, the National Association of Realtors and the Delaware Valley Relocation Council.
Marian Padgett, National Director of Business Development
Marian Padgett serves as National Director of Business Development for HomeServices Relocation. With nearly two decades of relocation experience, Marian’s responsibilities include driving the development of sales and marketing plans and expanding the company’s relocation services nationwide.
Marian began her career with Berkshire Hathaway HomeServices in 1996 marketing directly to clients. Over the years, she advanced to positions of more responsibility ultimately serving as branch manager and broker-in-charge of the Charlotte offices. She has extensive knowledge of the real estate and relocation business throughout all levels of the industry which has given her a unique perspective when serving clients. In her past role as Director of Relocation and Business Development with Berkshire Hathaway HomeServices Carolinas, Yost & Little, York Simpson Underwood Realty, she was responsible for managing all corporate relocation services.
Marian holds her Certified Relocation Professional (CRP®) and Global Mobility Specialist (GMS) designations from Worldwide ERC®. She has also earned the new Global Destination Specialist designation from the Relocation Directors Council. Padgett is a member the North Carolina Economic Development Association, she is a licensed real estate broker in North Carolina and South Carolina, and is a member of the Charlotte Regional Realtor® Association. Padgett also serves on the Board of Directors for the Charlotte Metro Area Relocation Council.
Frances Wells, Manager of Client Services for the North Carolina service center, possesses more than 25 years of relocation experience. Over the course of her career, she has held numerous leadership positions in human resources, customer service, and client relations. Frances brings a wealth of experience and leadership skills to her current role where she demonstrates a proactive approach to a variety of situations, while balancing employees’ needs with those of our clients. She is highly focused on each client and committed to providing unparalleled transferee and client satisfaction.
Prior to joining HomeServices Relocation in 2004, Frances held several relocation services roles in client relations at Piedmont Relocation Management Center, a division of Graham & Boles Properties. Frances was responsible for the daily management of relocation services provided to corporate clients, including policy counseling, home marketing, home sales, home finding, administering of relocation polices, assisting with preparation of home sale policy programs, transportation of household goods, vendor processing, expense processing, tracking, and tax gross-ups for several well-known corporations.
Frances is a member of Charlotte Metro Area Relocation Council (CMARC).
With more than 20 years of experience in marketing and communications specific to the relocation industry, Marketing Manager Lisa Adams, joined HomeServices Relocation in 2015 where she oversees the organization’s marketing initiatives, internal and external communications, social media strategy, and proposal development.
Prior to joining HomeServices Relocation, Lisa served as global marketing manager for one of the largest relocation service providers where she launched new collaborative marketing and social media strategies and was responsible for both internal and external communications, client relationships, and business development campaigns. Furthermore, she directed the proposal writing department and sales support team at that organization. In addition to her roles in the relocation industry, Lisa directed the marketing and operations teams responsible for the McDonald’s Corporation premium and print business.
Lisa holds her Certified Relocation Professional (CRP®) from Worldwide ERC®, is on the Ambassador Committee for Worldwide ERC®, is a member and holds the position of marketing director for the Arizona Relocation Alliance (ARA) and holds a Bachelor of Arts degree from Arizona State University’s Walter Cronkite School of Journalism and Mass Communication. Additionally, she completed Harvard Business School’s management program.